Terms & Condition

Effective Date: [Jan01, 2025]

Welcome to Kelunga! These Terms and Conditions (“Terms”) govern your use of our platform, including the website www.kelunga.com (“Website”) and related services, applications, and tools (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please discontinue use of our Services immediately.

 

1. Introduction

Kelunga is an online platform operated by Kelunga Technologies Private Limited (“we,” “us,” or “our”) that connects seekers with experts for personalized guidance and solutions. These Terms apply to all users, including:

• Seekers: Individuals using the platform to access expert guidance.
• Experts: Professionals offering their expertise through the platform.
• Corporate Clients: Companies utilizing the platform to connect with experts for specific projects or training.

By using Kelunga, you acknowledge that you have read, understood, and agree to these Terms.

 

2. Eligibility

• You must be at least 18 years old to use our Services.
• By using the platform, you confirm that you are legally capable of entering into a binding agreement.
• Kelunga reserves the right to suspend or terminate your account if you violate these Terms or applicable laws.

 

3. Account Registration

• To access certain features, you must create an account by providing accurate and complete information.
• You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
• Notify us immediately of any unauthorized access or security breach.

 

4. Use of the Platform

4.1 For Seekers

• You may use the platform to connect with experts for guidance, troubleshooting, and other services.
• You agree to provide accurate information about your requirements to ensure a proper match with experts.

4.2 For Experts

• Experts must provide accurate information about their qualifications and expertise during registration.
• Kelunga reserves the right to verify and approve expert profiles before listing them on the platform.

4.3 For Corporate Clients

• Corporate users must submit detailed requirements for their projects or training needs.
• Kelunga will connect corporate clients with suitable experts based on their submissions.

 

5. Payments and Fees

• Kelunga charges a platform fee for facilitating connections between seekers and experts.
• Payment terms for seekers, experts, and corporate clients will be detailed at the time of transaction.
• All payments made through the platform are non-refundable unless otherwise stated in our Refund/Cancellation Policy.

 

6. Privacy and Data Protection

• Your use of the platform is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using Kelunga, you consent to the practices described in the Privacy Policy.

7. Intellectual Property

• Kelunga owns all rights, title, and interest in the platform, including its content, design, and features.
• You may not copy, modify, distribute, or use any part of the platform for commercial purposes without prior written consent.

 

8. Prohibited Activities

• You agree not to:

  • Use the platform for illegal or fraudulent activities.
  • Impersonate another person or entity.
  • Post, transmit, or distribute harmful or offensive content.
  • Attempt to interfere with the platform’s operation or security.

 

9. Limitation of Liability

• Kelunga provides a platform to connect users but does not guarantee the quality, accuracy, or outcome of services provided by experts.
• Kelunga is not liable for any loss, damages, or disputes arising from interactions between seekers, experts, or corporate clients.

 

10. Termination

Kelunga reserves the right to terminate or suspend your account at any time if you violate these Terms or engage in activities detrimental to the platform or its users.

 

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform after changes are made constitutes your acceptance of the revised Terms

 

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your Location].

 

 

13. Contact Us

If you have questions or concerns about this terms and conditions, please contact:

• Email: help@kelunga.com