How Experts Can Ask for Reviews and Ratings

As an expert, requesting reviews and ratings from seekers is a great way to build your reputation and improve your visibility on Kelunga. Follow these steps to politely ask for reviews and share the review link:

Step 1: Inform the Seeker

1. After Service Completion: Once the service is completed, inform the seeker that you will be sending them a review link.
   • Example: “Thank you for choosing my service! I’ll be sending you a review link shortly. I’d greatly appreciate your feedback.”

Step 2: Grab Your Review Links

1. Portfolio Review Link:
   • Go to your Portfolio Page in your dashboard.
   • Copy the review link provided for your overall profile.
2. Service Review Link:
   • Navigate to the specific Service Page you provided.
   • Copy the review link for that particular service.

Step 3: Add Notes in Your Dashboard

1. Go to Your Dashboard: Log in to your Kelunga account and navigate to your Dashboard.
2. Find the Booking: Locate the booking for the service you provided.
3. Add Notes:
   • Scroll to Add Notes in the booking details.
   • Paste the Portfolio Review Link and Service Review Link.
   • Add a polite message requesting feedback. For example:
     • “Hi [Seeker’s Name], thank you for choosing my service! I’d love to hear your feedback. Please use the links below to leave a review:
       • Portfolio Review: [Insert Portfolio Review Link]
       • Service Review: [Insert Service Review Link]
         Your feedback helps me improve and serve you better. Thank you!”

Step 4: Send the Links

1. Submit the Notes: Click Send to share the review links with the seeker.

Best Practices for Requesting Reviews

• Be Polite and Professional: Always ask for reviews in a respectful and non-pushy manner.
• Timing Matters: Send the review request soon after the service while the experience is still fresh in the seeker’s mind.
• Personalize Your Message: Address the seeker by name and thank them for choosing your service.
• Make It Easy: Provide direct links to make it simple for the seeker to leave a review.

Key Notes for Experts

• Avoid Spamming: Do not repeatedly ask for reviews if the seeker has already provided one.
• Respond to Feedback: If the seeker leaves a review, thank them for their feedback and address any concerns they may have raised.
• Leverage Positive Reviews: Showcase positive reviews on your profile to attract more seekers.