Submitting an Expert Requirement

Step 1: Access Support Resources

• Visit the Support Page at kelunga.com/help for FAQs, guides, and troubleshooting articles.

Step 2: Create a Support Ticket

1. Go to the Support Portal at kelunga.com/support-portal.
2. Create an account to access support portal.
3. Click on Create New Ticket.
4. Fill in the required details:
   • Subject: Briefly describe your issue.
   • Description: Provide a detailed explanation of the problem.
   • Priority: Choose the priority level (Normal, Medium, Critical).
5. Click Submit.

Step 3: Track Your Ticket

• Monitor the status of your ticket through the support portal and communicate with the Kelunga team as needed.

Key Notes for Corporates

• Ensure all details provided in the expert requirement form are accurate and comprehensive to facilitate better matching.
• Regularly check your email for updates from the Kelunga team regarding expert matches and support tickets.
• Utilize the support resources available on the platform for quick resolutions to common issues.