If you need immediate assistance or have questions, you can start a live chat with the Kelunga support team. Follow these steps to initiate a live chat:
Step 1: Locate the Chat Icon
- Visit Kelunga: Go to kelunga.com.
- Find the Chat Icon: Look for the chat icon at the bottom right corner of the screen.
Step 2: Start the Chat
- Click the Chat Icon: Click on the chat icon to open the chat window.
- Enter Your Email: Provide your email address in the required field.
- Start Chatting: Type your message or question in the chat box and click Send.
Step 3: Chat with a Representative
- If a Representative is Available:
- A support representative will join the chat and assist you in real-time.
- If a Representative is Not Available:
- You’ll receive a notification that no one is available at the moment.
- The support team will reach out to you via email to address your query.
Key Notes for Live Chat
- Be Prepared: Have your questions or issues ready to ensure a smooth conversation.
- Provide Details: Share relevant details (e.g., booking ID, service name) to help the representative assist you better.
- Check Your Email: If the chat is unavailable, monitor your email for a response from the support team.
